Contact Us
Mobile: 0475 114 087
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Privacy Policy
Effective Date: 30 June 2025
Inclusive Action respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Inclusive Action is a sole practitioner business operated by Joel Hockings, delivering Positive Behaviour Support services as a subcontractor through FIJO Pty Ltd, a registered NDIS provider.
What Information We Collect
We may collect personal information including:
- Name and contact details
- Information relevant to service delivery (e.g. NDIS plan details, behavioural or developmental history, service agreements)
- Information submitted through contact forms or email correspondence
We do not collect sensitive information unless it is necessary for service delivery and you have given consent.
How We Collect Information
Personal information may be collected when you:
- Submit an enquiry via the contact form or email
- Engage in services provided by Inclusive Action
- Provide information during meetings, phone calls, or document sharing
Why We Collect Your Information
We collect personal information in order to:
- Communicate with clients and families
- Coordinate and deliver Positive Behaviour Support services
- Liaise with FIJO Support Pty Ltd for service delivery and compliance purposes
- Comply with our legal and professional obligations
Disclosure of Information
Inclusive Action shares information only with consent, or where required by law.
As a subcontractor, client records and service documents may be shared with FIJO Pty Ltd, who oversee:
- Incident reporting
- Behaviour Support Plan submissions
- Record keeping and compliance with the NDIS Quality and Safeguards Commission
How We Store Information
Your information is securely stored using password-protected, cloud-based systems (e.g., Google Workspace, email). Reasonable steps are taken to ensure data security and prevent unauthorised access, loss, or misuse.
Access and Correction
You may request access to your personal information or request a correction if you believe it is inaccurate or incomplete. Please contact us using the details below.
Contact Us
Joel Hockings
Email: joel@inclusiveaction.com.au
Phone: 0475 114 087
Website: www.inclusiveaction.com.au
If you are unsatisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Get started
Please complete the below NDIS referral form
Service locations
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